Privacy Policy

Effective date: June 18, 2026

ProFormance Peptides (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit or purchase from this website, how we use it, and the choices you have. By using this website you agree to the practices described here, except where applicable law requires a different standard of consent or notice.

Scope

This Privacy Policy applies to personal information we collect through this website, through communications with you relating to this website or your orders, and through related services we provide in connection with our online store.

Information we collect

Information you provide: name, billing and shipping address, email address, phone number, and order details when you place an order or contact us, including any information you provide in messages, customer support requests, or account-related communications.
Payment information: our checkout uses manual payment methods (ACH, Zelle, Venmo). We do not collect or store card or bank account numbers on this website; you send payment directly through your chosen third-party service. We may, however, receive limited information associated with your payment, such as your name, payment confirmation, payment status, transaction reference, and other details reasonably necessary to verify, reconcile, or document your order. Your use of any third-party payment service is subject to that provider’s own terms and privacy policy, and we are not responsible for the privacy or security practices of those providers.
Automatically collected: IP address, browser type, device information, pages viewed, and similar analytics data collected through cookies and similar technologies, including referring URLs, approximate location derived from IP address, session activity, and interactions with the website.
Information from third parties: we may receive information about you from service providers and business partners that support our website and order fulfillment, including shipping providers, analytics vendors, email service providers, hosting providers, and payment-confirmation sources.

How we use your information

To process, fulfill, and ship your orders and send order, payment, and shipping notifications.
To respond to your inquiries and provide customer support.
To send marketing or reorder-reminder emails where you have opted in (you may unsubscribe at any time) or where otherwise permitted by applicable law.
To operate, secure, analyze, and improve the website.
To comply with legal obligations and enforce our Terms of Service.
To detect, investigate, prevent, and address fraud, unauthorized activity, security incidents, and other misuse of the website.
To create and maintain records relating to transactions, communications, preferences, and legal compliance.

Legal bases for processing

If you are located in a jurisdiction that requires us to identify a legal basis for processing personal information, we process your personal information as needed to perform our contract with you, to comply with legal obligations, for our legitimate interests in operating and improving our business and website where those interests are not overridden by your rights, and, where required, based on your consent.

Cookies & analytics

We use cookies and similar technologies to operate the store, remember your cart and age-verification status, and understand how the site is used (for example, through Google Analytics). You can control cookies through our consent banner and your browser settings. Disabling some cookies may affect site functionality.

Some cookies may be placed by third parties that provide analytics, hosting, functionality, or other services on our behalf. Where required by law, we will request your consent before using non-essential cookies or similar technologies.

Third parties we share information with

We share information only as needed to run the store, including with: shipping/label and carrier providers (to deliver orders), our email/transactional email provider (to send notifications and opted-in marketing), analytics providers, and service providers that host and maintain the site. We do not sell your personal information. We may disclose information if required by law or to protect our rights.

We may also share information in connection with an actual or proposed merger, acquisition, financing, asset sale, reorganization, bankruptcy, or similar business transaction, subject to customary confidentiality protections.

For residents of certain U.S. states, including California, we do not “sell” personal information for monetary consideration. We also do not knowingly “share” personal information for cross-context behavioral advertising except to the extent cookies or analytics tools are deemed to constitute such sharing under applicable law. Where required, you may opt out through our cookie controls or by contacting us using the information below.

Your rights

Depending on where you live (for example, under the CCPA/CPRA or GDPR), you may have the right to access, correct, delete, or restrict use of your personal information, and to opt out of certain processing. To make a request, contact us at info@proformancepeptides.com. We will respond as required by applicable law.

Depending on applicable law, you may also have the right to receive a copy of certain personal information in a portable format, to object to certain processing, to withdraw consent where processing is based on consent, and to appeal a denial of your request. We may need to verify your identity before processing your request, and we may deny or limit requests where permitted by law.

If you are an authorized agent submitting a request on behalf of another person, we may require proof of your authority and verification of the relevant individual’s identity as permitted by law.

Data retention & security

We retain order and acknowledgment records for as long as needed to fulfill orders, meet legal and accounting obligations, and resolve disputes. We use reasonable administrative and technical safeguards to protect your information, though no method of transmission or storage is completely secure.

Our retention periods vary depending on the type of information, the purpose for which we use it, and applicable legal requirements. When we no longer reasonably need personal information, we will delete it, de-identify it, or retain it only as permitted by law.

Children

This website is intended for adults 18 years of age or older. We do not knowingly collect information from anyone under 18.

If you believe a person under 18 has provided personal information to us, please contact us so we can review and delete the information as appropriate.

International transfers

If you access the website from outside the United States, please note that your information may be transferred to, stored in, and processed in the United States and other jurisdictions where our service providers operate. Those jurisdictions may not provide the same level of data protection as your home jurisdiction. Where required by law, we will use appropriate safeguards for such transfers.

Changes & contact

We may update this Privacy Policy from time to time; the “effective date” above reflects the latest version. Questions? Contact info@proformancepeptides.com. If we make material changes to this Privacy Policy, we will post the updated version on this page and take any additional steps required by applicable law.